Return Policy
Welcome to The Pink Label Dallas!
We hope you love your purchase from The Pink Label Dallas; however, we know that returns happen.
What is your Return Policy?
We accept returns on unworn items in their original condition (unwashed, original bags, tags attached and shoes must be in the original shoe boxes) within 10 days of fulfillment, for store credit ONLY. Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, dog hair, cigarette smell or stains of any kind will be accepted. Items marked FINAL SALE are not eligible for return.
Online purchases are eligible for STORE CREDIT ONLY if returned within 10 days of receiving your order. After this timeframe, your item will not be eligible for return.
We currently do not offer exchanges for domestic or international orders.
Items purchased at a discount of 20% or more, and ALL ITEMS in Sale category are FINAL SALE.
All Flash Sales such as Pink Friday, Black Friday, Cyber Monday, End of Year sale are FINAL SALE.
If you return a final sale item, a 20% restocking fee will be deducted for your store credit/gift card.
Please include the packing slip with your return.
We do NOT offer exchanges.
Other Final Sale items include all accessories, leggings, bodysuits, graphic tee's, sweatshirts, swimwear and athletic wear. Due to hygiene reasons bodysuits, swimwear, leggings, etc, will NOT be accepted, and you will have to purchase a $5 reshipment for us to ship those items back to you.
If any returns do not meet the requirements listed above, our amazing customer service team will contact you via email or phone. For any questions, please contact info@thepinklabeldallas.com.
If you receive an item that is damaged or incorrect, please notify our customer service department within 3 days of receiving your order. We ask that you please include photos of any damage to expedite the process. We do our very best to accurately depict the correct colors of our clothing but colors may vary due to photography lenses and lighting. These situations do not qualify for defects; however, you most certainly can still return them.
Please wrap your item neatly in paper to protect the item.
Send all packages to:
The Pink Label Dallas 440 Highway 377 N #1287, Argyle, Texas 76226
Store Credit expires 1 year from the date it is issued.
Thank you SO much for shopping with our small business!